Ebon Elegance

The Ebon Elegance is a statement of refined warmth, crafted from buttery leather that drapes seamlessly over your silhouette. Its classic colors and subtle front zipper offer a modern twist on winter chic, making it a perfect companion for both cozy gatherings and elegant evenings.

We want you to be delighted with your purchase. Handling exchanges is an essential part of our customer service. Ciel is here to help! We have put together the following friendly process to make this process easier.

Orders from UAE, GCC, and Lebanon

Please make sure:

• The item you wish to replace is still in its original condition and not used.
• You are still within 2 days of receiving the item.
• In case of exchange, and subject to availability, please send an email to support@ciel-fashion.com or chat with us on Whatsapp and let us know about your exchange request. After inspecting the returned item, we will issue a balance refund if the replacement item has a lower price or send you a payment link if the replacement item has a higher price. Please note that in the latter case, we will ship the item only when the payment is fulfilled. There will be an exchange fee ranging from $5 to $20.
• Swimsuits cannot be exchanged.

Orders from USA, Canada, Europe, UK, Africa, and APAC

• The item you wish to replace is still in its original condition and not used
• You are still within 5 days of receiving the item
• In case of exchange, and subject to availability, please send an email to support@ciel-fashion.com or chat with us on Whatsapp and let us know about your exchange request. International orders do not qualify for free return shipping. The return cost will be deducted from total refund amount if any. Exceptions include defective items and shipping errors made by Ciel.
• Duties and taxes will only be refunded if they were paid at checkout on our website. If the duties and taxes are paid, the amount will not be credited for original duties and taxes.
• In case of exchange, shipping fees will apply.
• Swimsuits cannot be exchanged.

Happy shopping!

Enjoy worldwide shipping, with complimentary delivery across the GCC and Lebanon. International shipping rates are calculated at checkout.

The estimated delivery timeframe for each item is displayed directly on the product page, ensuring complete transparency before you place your order. Every order is carefully prepared and dispatched six days a week.

Customs duties and import taxes, where applicable, remain the responsibility of the recipient.